Rga Appliances Ltd kitchen appliances sales and repairs

Terrible service

We went with RGA because we wanted to go with a local company. They claimed full delivery and installation was included in the price. We ordered a fridge, a washing machine and a cooker - having just moved house we had no appliances. The cooker (which I overpaid since he had to order from another store) had a big chip on the paintwork and the wrong power cable attached. The man installing the gas hobs came with no gas detector and was looking for washing up liquid (which I didn't have as I'd just moved) to test for leaks! He didn't have all the right connectors to install the washing machine waste pipe to the bottom of the sink and tried to claim a cheap plastic thing he left me was worth £10 - I bought all the needed parts from a supply store for £2.95 and installed the waste pipe myself! We eventually got a small discount for the chip but no apologies for the lack of care during delivery/installation. I would NEVER buy anything from this store ever again!

By lilianlenton at 18:55 on 01/10/11